We’re back in Ireland, so I was reading some articles online about the economy here. I’ve heard lots of bad news, and the current internet articles are supporting that.
This one about energy provider Bord Gáis caught my eye; I really like the feeling of the article:
It says managing customer debt in difficult economic circumstances will remain a major challenge for the company for some time to come.
Bord Gáis says that last year was difficult for its customers, but despite these difficulties the State-owned energy supplier warns that its prices may increase this year, as wholesale energy prices are a concern.
What I like about it is the expressed concern for their customers. I don’t know if it’s geniune or not, or if it’s just in response to pressure, but I really like statements like “In its annual report for the year, the company says customer debt has serious social implications and it has introduced measures for customers struggling to pay their bills.” Again, whether they are effective or not I’m sure there’s a debate, but just think for a second: that a big energy company, that historically could basically set prices, is “introducing measures” to help struggling customers. I think it’s great.
Anyway, that’s why we’re here too. We’re hoping to help add our ideas to the economy here, so that instead of the scarcity mentality everyone can practice giving. (If you’re interested, Tad Fettig just uploaded a video for us to help promote our talks in Ireland:)
And I think these ideas won’t be much of a stretch here, since even the big energy companies seem concerned about customers who can’t pay their bills and have adopted measures to help them (which I’m guessing they already know, just makes them successful).